If you are experiencing difficulty with the video while trying to view CPC+, try the following steps:

  • Ensure you have clicked the "play" button on the video player
  • Refresh the video by clicking on the "Refresh" button 
  • Ensure the computer is connected to the internet by visiting another site you know works
  • Ensure the computer's internet browser is up to date. Check the browser's version by visiting whatismybrowser.com
  • Refresh the webpage and try again. Be sure to click the "play" button on the video player again
  • If you are still experiencing issues after completing all the previous steps, try using a different browser, clearing your computer's cache, or using a different device